Contact Us

Nelson Escapes Tourism Agency

Booking Office Location

284 Trafalgar Street, Nelson City

Telephone: or +64 3 5466331

Fax: +64 3 5459227

Nelson Map

Booking Conditions

Prices and times quoted are subject to change at any time until full payment has been received & tickets have been issued. We reserve the right to correct any pricing errors or omissions that may occur. Accommodation, activities & transport include GST, all packages include a $15 administration component.

Amendment Fees

We are happy to change any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract the following fees.

1. Land and airfare changes before ticketing - $25 fee per amendment plus any airline charges

2. Land and airfare changes after ticketing - $50 per amendment plus any airline charges

3. Supplier and airline fees are explained fully in their booking conditions

Cancellation Fees

Cancellation of all or some of your travel arrangements will incur cancellation fees. As these differ by supplier and airlines, please inform us urgently so that we can advise you of these costs. Our cancellation fee is 10% of your booking value. We recommend that you take out domestic cancellation insurance to cover you if you have to cancel or curtail your travel arrangements due to any unforeseen cause beyond your control. The cost of this insurance is $20 per person for up to $600 of package cost. Please refer to the attached insurance policy wording.

Disclaimer

Nelson Escapes Tourism Agency accept no responsibility for changes and/or cancellations made by the operator. NETA disclaim any and all liability to any person in respect of the consequences of any failure to operate, accident or injury which may occur on services reserved and ticketed by NETA or where operator error or accident is the cause.